FAQ

Q. Does the Window Tint go on the inside or outside of the glass?
A. When installing automotive and residential window tint, the material is applied to the inside of the glass. Only films such as Glass Gard are applied externally to commercial glass to help against vandalism on the glass surface.

Q. What is computer cut window film?
A. Computer cut film is the practice of using computer software to cut window film out for vehicle applications. In our opinion, this is a less-than-ideal quality level of window film installation. Computer cut window film is typically better for more inexperienced installers without the knowledge of how to properly cut and efficiently install window film for automotive applications.  Computer cut software patterns actually cheat the consumers from getting complete glass coverage, as it often leaves large gaps on door windows, and uneven light gaps in the back windshield.

Furthermore, the computer-cut patterns tend to cut around the third brake light leaving the consumer with a black windshield, and a clear brake light. Hand cut window film is the only true custom window tint installation.

Q. Do metalized films interfere with GPS, Radio, and XM reception?
A. Metal-based films will NOT interfere with GPS or XM reception because the sensors to receive those signals are not embedded in the rear windshield like many AM/FM radio antennas are. In regards to rear-window antennas, at this time, we have yet to receive a customer complaint about a metal-based film interfering with AM/FM reception in these applications.

Additionally, we do install our Marquise film extremely frequently, and it has not presented itself to interfere with antenna reception. Some bargain-brands of metal-based automotive films do have a tendency to interfere with AM reception; however, our Marquise line has proven to be of the utmost quality.

Q. What does color stable mean?
A. Color stable dyes mean that they are high-end dyes that are warrantied against turning purple resisting fade. Non-color stable films often break down within 3 years, turn purple and often fade to a lighter shade than what was installed originally. Manufacturers who do not warranty non-color stable products from turning purple or fading force consumers to pay out-of-pocket to remove and re-tint their vehicles.

Q. Should I tint my vehicle through the dealership that I purchased my vehicle at?
A. You maintain all control of the product and installer working on your vehicle. You are able to request the window tinting business, along with the product, of your choice. Should you elect to make this request, be sure to have it in writing, otherwise it is up to the discretion of the dealership to find the installer for your vehicle.

Q. How do I know I am working with a reputable business?
A. A good indicator that a window tinting business is reputable is an actual store front. We believe that having a store makes us easier to find and contact in the event that you need warranty or follow-up support.

We encourage all of our customers to visit prospective window tinting businesses and actually speak with the customer service representatives and installers in person. Once you’ve checked them out, you can reflect on your own personal opinion when choosing an installer.

Additionally, it is worth it to check the BBB for any complaints, and get referrals from local dealerships about where they take their personal vehicles to get window film installed. Most dealerships use a variety of window tinting businesses for lot cars, and their customer’s vehicles, but only use certain window tinting businesses for their own personal vehicles.

Q. How do I know what is the best product available?
A. Not one film suits all applications, so it is very important that you perform the homework necessary to help determine which brand is right for you.  Check the warranty in writing to see what your coverage is in case the product fails down the road. Check local businesses to see why they use the products they use and ask for references or pictures of their work. When asking a business why they use brand X for their product, be wary of responses like "because it's the best." Good products will reveal themselves in the results, and remember, just because you’re familiar with a brand, doesn’t mean it’s quality outlasts its competitors, or that it’s best fit for your application. Take the time to do your research and be educated about your investment.